Customer Support Specialist/ Cashier

Toyota of York • Springettsbury Township, PA

2d

About The Position

Toyota of York is hiring for a Customer Support Specialist/Cashier in our Service Center! This position involves working in a fast-paced, fun environment. The cashier handles all aspects of customer check-out as well as several administrative and miscellaneous duties to ensure good hospitality for our customers. This position is ideal for someone who enjoys working with people and using their exceptional organizational and customer service skills.

Requirements

• High school diploma or equivalent
• Excellent customer service skills
• Positive attitude
• Strong organization and communication skills
• Must be able to multitask
• Must be currently eligible to work in the U.S.

Responsibilities

• Receives cash, checks and credit card payments from Service and Parts customers and records the amount received
• Verifies accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets
• Directs customers who have additional questions or concerns to their Service Advisor or other appropriate individual
• Records monies received on daily settlement sheets and verifies against cash-on-hand.
• Balances drawer at end of shift.
• Monitors list of customers in waiting area and follows up with service advisors and customers appropriately
• Maintains a pleasant environment for customers by monitoring coffee station
• General office duties including scanning customer invoices
• Answering phones and scheduling customer appointments
• Other miscellaneous duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED