Customer Support Specialist

Catch Vibe Voice • Dallas, TX

12d • $51,000 - $55,000

About The Position

We are seeking a dedicated Customer Support Specialist to serve as a key point of contact between our company and our clients. This role is ideal for individuals who are solution-oriented, detail-focused, and motivated to provide consistent, high-level service. You will play an essential role in ensuring customer satisfaction while supporting internal processes.

Requirements

• Strong verbal and written communication skills
• Professional demeanor and customer-focused mindset
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and problem-solving skills
• Comfortable working independently and as part of a team
• Willingness to learn and adapt to company systems and processes

Responsibilities

• Respond to customer inquiries in a timely, professional, and accurate manner
• Provide clear information and resolve issues efficiently
• Document interactions and maintain accurate records
• Collaborate with internal teams to ensure smooth communication and resolution
• Follow established procedures while maintaining flexibility to address customer needs
• Contribute to continuous improvement of customer service processes

Benefits

• Competitive salary ($51,000 – $55,000)
• Growth opportunities within the company
• Skill development and on-the-job training
• Supportive and professional work environment
• Stable, full-time position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed