Customer Supply Chain Analyst

Kenvue•Summit, NJ

1d•Hybrid

About The Position

Kenvue is currently recruiting for a: Customer Supply Chain Analyst What we do At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information , click here . Role reports to: Sr Manager Customer Logistics Location: North America, United States, New Jersey, Summit Work Location: Hybrid What you will do The Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service. The Customer Supply Chain Analyst will process incoming orders, manage logistics and conduct detailed analysis on order and supply chain issues utilizing advanced systems and tools. The Customer Supply Chain Analyst will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals.

Requirements

A Bachelor’s degree is required; expected graduates will be considered if the degree is completed by May 2026.
Minimum of 0-2 years of related work experience required
Strong collaboration and communication skills required with experience working on multi-functional teams preferred
Proficiency in Microsoft Suite, required with proficiency in advanced analytics platforms is preferred
Ability to travel up to 10%

Nice To Haves

Solid problem-solving and analytical skills preferred
Demonstrated ability and desire to learn new systems and applications preferred
Customer-centric mindset, with customer-facing working experience is preferred
Experience in Customer Service, Planning, Manufacturing, Transportation, Finance or Distribution preferred
Business applications experience preferred, such as SAP, BW, EDI, or other ERP Systems

Responsibilities

Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations.
Identify, plan and implement end-to-end solutions that improve service and cost and/or implement new capabilities
Deliver innovation to enable our business through the effective use of technology.
Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies
Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures
Participate in the design & support customer specific supply chain joint business planning, which further our mission of being a best-in-class customer facing supply chain organization
Find opportunities to develop transportation solutions to improve on-time delivery and drive profitable growth through logistics, replenishment, and policy optimization.
Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions
Learn and utilize new technology to drive proactive business planning, timely analytics, and efficiency
Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the end-to-end supply chain
Utilize Microsoft and other Advanced Analytics applications, data mining as well as business applications such as: SAP, BW, EDI, Celonis and ERP Systems
Process customer incoming orders and manage logistics to optimize cost and service and will conduct detailed analysis on order and supply chain issues utilizing advanced systems and tools.
Execute and consolidate opportunities for promotional and base business orders.
Proactively manage order fulfillment to meet customer demand through integration with operating company, distribution, and planning/forecasting.