Stanley Black & Decker-posted about 11 hours ago
Full-time • Mid Level
Hybrid • Towson, MD

Customer Supply Chain Analyst-Hybrid Towson, MD, Valley City, OH or New Britain, CT. Make A Difference For Those Who Make The World™ Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Customer Supply Chain Analyst, you’ll be part of our Americas Supply Chain team as a hybrid employee. In this role you’ll get to: As the face of Supply Chain, the Customer Supply Chain Analyst leads the SBD to Customer Relationship, integrating the strategic objectives of both organizations to maximize execution of Customer Service, and provide value generating opportunities within the framework of Supply Chain Excellence. Aligns Customer CTQ’s and initiatives with functional operating departments (Supply Planning, Demand Planning, Finance, Manufacturing, Transportation, Distribution, Sales, and Marketing) to attain sales revenue targets, on time performance, service level for the customer/channel. This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc). #LI-Hybrid #LI-SB1

  • Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance)
  • Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times.
  • Create and Document SOPs
  • Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines
  • Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse)
  • Effective communication skills, both written and verbal required
  • Willingness to learn
  • Ability to analyze and problem- solve
  • Time Management
  • BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt, or related required
  • 3-5 years Customer Operations, Supply Chain experience
  • Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.
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