Customer Supply Chain Analyst

Campbell's•Charlotte, NC

11d•$41,000 - $59,000•Hybrid

About The Position

As the Customer Supply Chain Analyst , you will play a pivotal role in ensuring our logistics and warehouse operations run smoothly and efficiently. You will be the bridge between our internal teams, external partners, and customers—driving operational excellence, resolving issues, and enhancing service delivery. Your leadership and critical thinking skills will help shape a high-performing, customer-focused environment. Normal office environment Hybrid work model: Tuesday/Wednesday/Thursday in office, Monday/Friday remote Some holiday and weekend coverage required throughout the year

Requirements

High School Diploma or GED
3+ years in logistics and planning
3+ years in a manufacturing environment
1+ year of people coordination or management experience
Strong leadership and team coordination abilities
Excellent problem-solving and customer service skills
Proficiency in warehouse/inventory systems, barcoding, SAP, and MS Office
Commitment to safety, compliance, and continuous improvement

Nice To Haves

Bachelor’s Degree in Supply Chain, Business, or related field
Experience in high-volume shipping and process optimization
Demonstrated ability to lead and inspire teams
Strong customer focus and ability to resolve logistical challenges efficiently

Responsibilities

Lead & Support Teams: Coordinate daily activities of warehouse staff, provide guidance, and support performance development.
Customer Service Excellence: Manage direct customer shipments and resolve shortage or freight claims with professionalism and urgency.
Inventory & System Oversight: Maintain barcoding and product locator systems, ensuring accurate inventory tracking and resolving discrepancies.
Operational Coordination: Optimize receiving, stacking, order fulfillment, and shipping processes to meet service standards.
Compliance & Safety: Ensure adherence to FDA, AIB, OSHA, and MSDS regulations while promoting a safe and secure workplace.
Reporting & Documentation: Prepare daily, weekly, and monthly reports; track labor hours and operational metrics.
Cross-Functional Collaboration: Partner with internal departments, suppliers, and external customers to ensure seamless logistics and service delivery.
Continuous Improvement: Identify opportunities for process enhancements and support initiatives that improve efficiency and customer satisfaction.

Benefits

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
Campbell’s offers unlimited sick time along with paid time off and holiday pay.
If in WHQ – free access to the fitness center.
Access to on-site day care (operated by Bright Horizons) and company store.
Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume