Customer Success Coordinators (Remote)

Blyss Journeys•Fort Wayne, IN

12d•Remote

About The Position

We are looking for motivated, service-oriented individuals to join our remote team as Customer Success Coordinators. In this role, you will focus on supporting clients, coordinating services, and ensuring a positive, seamless experience throughout the entire process. This position is ideal for individuals who enjoy helping others, staying organized, and providing consistent, high-quality customer service. Full training is provided, and no prior industry experience is required.

Requirements

Customer service and client relationship support
Strong written and verbal communication
Organization and attention to detail
Multitasking and time management
Problem-solving and adaptability
Ability to work independently in a remote environment
18 years of age or older
United States or Mexico residency (preferred)
Reliable computer and high-speed internet access
Professional communication skills
Self-motivated and dependable

Responsibilities

Act as a primary support contact for clients throughout their service experience
Communicate with clients to understand needs, preferences, and timelines
Coordinate service details, reservations, schedules, and confirmations
Prepare and share client-facing documentation and summaries
Manage updates, changes, and adjustments efficiently and professionally
Collaborate with internal teams and external partners to ensure smooth coordination
Maintain accurate client records and organized documentation
Provide timely, solution-oriented responses to client inquiries