Customer Strategy & Marketing Development Program

Grainger BusinessesLake Forest, IL
1d$55,000 - $65,000Hybrid

About The Position

The Marketing Development Program provides hands-on experience in data analysis, customer feedback review, and cross-functional collaboration to improve customer experience and support strategic initiatives. This role involves working with managers and stakeholders to drive improvements and deliver impactful insights across the organization.

Requirements

  • Bachelor's Degree or equivalent experience or currently enrolled in college or university
  • 1+ years
  • Experience in collecting and analyzing data
  • Experience presenting insights and providing recommendations to leadership
  • Experience working collaboratively in a matrixed environment
  • Experience setting priorities and completing assignments on time

Responsibilities

  • Provide support to Managers within each rotation with activities such as data analysis and report building
  • Review internal & external customer feedback and implement changes for improving customer experience
  • Communicate internally & externally status of work or projects to partners and stakeholders are varying levels of the organization
  • Work with peers and various business partners supporting overall team initiatives
  • Participate in improvement opportunities and provide constructive feedback

Benefits

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
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