Customer Solutions Intern

Ericsson • Plano, TX

2d • Onsite

About The Position

The Technical Solution Sales Support to support the KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects across our North America Business Development team. This team is responsible for driving all interactions with our customers for technology presales and sales, design, and product development to ensure successful delivery and full customer satisfaction.
Our Technology Solution Team acts as an important link between the customers and Ericsson’s Product, System, and Network development organizations, ensuring that all aspects of technical solution definition, development, and delivery are completed. This role requires a deep, technical understanding of our Ericsson portfolio, with a focus on 4G and 5G networks, as well as our client’s business across Cable Operators, Investor-Owned Utilities (IOU’s), ecosystem partners, US Government and Large System Integrator (LSI’s).

Requirements

• Education: Bachelor’s or Master’s degree in Engineering/Computer Science or equivalent working experience
• At least 2 years of relevant ICT experience including relationship sales, product management, or consulting
• A continuous learner mentality and can quickly pick up new technology areas.
• Consultative selling skills
• Outstanding communication and presentation skills
• 2.7+ GPA on a 4.0 scale or equivalent
• Available for a full-time internship for 12 week
• Actively enrolled in an accredited undergraduate, Masters or PhD on a full-time basis at a 4-year college or university at the time of the internship

Responsibilities

• Collect opportunities and support generation of sales by ensuring that Ericsson is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson differentiation.
• Build positive relationships with Ericsson account management teams, Ericsson business units, third party partners, and other parties concerned.
• Manage the technical sales process and lead the designing of comprehensive and sophisticated technical solutions addressing customer needs.
• Map Ericsson´s current plans vs. customer’s strategic plans.
• Initiate & support customer dialog building on existing business.
• Support in developing customer presentations.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 5,001-10,000 employees