Customer Solutions Engineer

Google LLCNew York, NY
28d

About The Position

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Requirements

  • Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • 8 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  • 8 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  • Experience troubleshooting technical issues for internal/external partners or customers.

Nice To Haves

  • Master's degree in Engineering, Computer Science, Business, or a related field.
  • Experience in an investigative role such as business intelligence, data analytics, or statistics.
  • Experience working with database technologies (e.g., SQL, NoSQL).
  • Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
  • Experience using Machine Learning and building solutions.
  • Experience working with systems (e.g., Linux, Unix).

Responsibilities

  • Work with clients to understand their objectives and challenges, identify technical gaps, and surface opportunities for solution reuse or innovations.
  • Design and implement solutions that meet client needs and are compliant with data and legal policies.
  • Understand the nuances of clients within the industry and develop subject-matter expertise in trending spaces.

Benefits

  • bonus
  • equity
  • benefits

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Web Search Portals, Libraries, Archives, and Other Information Services

Number of Employees

5,001-10,000 employees

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