Customer Services Librarian

Merri Bek City Council•Brunswick, OH

3d•$86,000 - $97,000

About The Position

Merri-bek Libraries is a responsive and agile library service. Currently, we are seeking a Customer Service Librarian to join our Brunswick Library team in providing high-quality customer service. In performing this role some of your key responsibilities will be to engage with our diverse community to provide excellent customer service. Provide technology help to library users. Supervise, support and train members of the library team as required. Assist with library initiatives that bridge the digital divide. Assist with library events and activities.

Requirements

Degree in Library and Information Services or similar field with relevant work experience, or through lesser formal qualifications with relevant work skills and experience.
Teamwork, supervisory and communication skills.
Demonstrated ability to resolve problems using creativity and originality when required and to defuse potential conflict.
Ability to consistently lead, motivate and coach staff and to gain the cooperation and support of team members to achieve team goals and objectives.
Demonstrated understanding of Child safety and wellbeing requirements and how this applies in the library setting.
Eligibility for professional membership of the Australian Library and Information Association (ALIA).
A current Working with Children Check.