Customer Service with Administrative Support

Fastsigns•Baltimore, MD

6d•$20 - $24

About The Position

FASTSIGNS Baltimore is seeking a highly motivated and organized individual to join our sales team. As Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company.

Requirements

Proven experience as a CSR and/or administrative assistant or in a similar role.
Excellent organizational and time management skills.
Strong attention to detail and ability to multitask effectively.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Strong problem-solving skills and ability to adapt to changing priorities.

Nice To Haves

Background or knowledge in our industry not required but preferred

Responsibilities

Be part of Front of House/Sales Team and assist with customers via phone calls, emails or walk-ins.
Write up estimates, orders and engage with client communication
Provide administrative support to the Sales Team, including managing calendars, scheduling meetings, and handling correspondence.
Assist in preparing reports, presentations, and other documents as needed.
Conduct research and gather data to support decision-making processes.
Assist in managing projects, tracking progress, and ensuring deadlines are met.
Collaborate with various departments to facilitate effective communication and workflow.
Maintain confidentiality and handle sensitive information with professionalism and discretion.
Build relationships with employees to further support them over time.