Customer Service Trainer
Alphabe Insight Inc•Chicago, IL
1d•$49,000 - $54,000
About The Position
We are seeking a Customer Service Trainer to join our Chicago team. This role is ideal for an individual who is passionate about coaching, developing teams, and driving high-quality customer interactions. The Customer Service Trainer will play a key role in shaping training strategies, enhancing communication skills, and ensuring service standards align with company objectives.
Requirements
- Strong communication and presentation skills
- Ability to train, mentor, and motivate diverse teams
- Excellent organizational and time management skills
- Analytical mindset with attention to performance improvement
- Professional, adaptable, and solution-oriented approach
Responsibilities
- Design and deliver engaging customer service training programs
- Coach team members on communication, problem-solving, and service excellence
- Develop training materials, guides, and performance resources
- Monitor training effectiveness and recommend improvements
- Collaborate with leadership to align training with business goals
- Support onboarding and continuous development initiatives
Benefits
- Competitive salary ($49,000 – $54,000 annually)
- Clear growth and advancement opportunities
- Structured training and professional development
- Collaborative and supportive work environment
- Long-term career stability within a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
