Customer Service Trainer

Alphabe Insight IncSan Antonio, TX
1d$50,000 - $54,000

About The Position

We are seeking a motivated Customer Service Trainer to join our team. In this role, you will be responsible for developing, implementing, and delivering comprehensive training programs to ensure our customer service team consistently achieves high performance and customer satisfaction.

Requirements

  • Strong communication and presentation skills.
  • Ability to teach, motivate, and inspire others.
  • Excellent organizational and problem-solving skills.
  • Proactive, positive attitude with a focus on growth and development.

Nice To Haves

  • Skills in training design, coaching, or mentoring are a plus.

Responsibilities

  • Design and deliver engaging training sessions for customer service representatives.
  • Evaluate training effectiveness and adjust programs as needed.
  • Provide ongoing coaching and support to team members.
  • Maintain up-to-date training materials and resources.
  • Collaborate with management to identify training needs and goals.

Benefits

  • Opportunities for professional growth and advancement.
  • Supportive and dynamic work environment.
  • Access to training resources and skill development programs.
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