Customer Service Student Intern

Menasha CorporationNeenah, WI
5d

About The Position

This position will gain hands-on experience in project and order management by supporting both internal and external customer requests, learning our products and processes, monitoring timelines, assisting with material changes, and contributing to continuous improvement efforts. You will have guidance from a mentor on the Customer Service team as well as be included in Menasha Corporation’s Intern Program, which focuses on connection, experience building, and professional development.

Requirements

  • Pursuing a Bachelor’s degree
  • Internship and co-op positions require that the student is currently enrolled in post-secondary education at the time of employment.
  • We are unable to sponsor individuals for work authorization at this time for internship and co-op positions.

Nice To Haves

  • Experience in ERP platforms [Experience preferred]
  • Proficiency in Microsoft Excel and SharePoint [Experience preferred]

Responsibilities

  • Support project requests
  • Support continuous improvement initiatives
  • Proactively monitor open projects to advise key stakeholders of possible lead time challenges
  • Learn Menasha’s products and capabilities to align with customer’s products and objectives
  • Respond to requested material specification changes and process appropriate actions
  • Ensure timely order entry and proactively manage order timelines for assigned account(s)
  • Help to support the team’s overall workload
  • Identify and share best practices
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