Customer Service Specialist
Hustle Notice Biz•Dallas, TX
4d•$21 - $31•Onsite
About The Position
Unilux Brand We are seeking a dedicated and proactive Customer Service Specialist to join our dynamic team. In this role, you will play a crucial part in ensuring that our customers receive exceptional service and support. As a Customer Service Specialist, you will become the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.
Requirements
- High school diploma or equivalent; a degree in business or a related field is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and the ability to think critically.
- Proficiency in using customer service software and tools.
- Ability to work in a fast-paced environment and manage multiple inquiries simultaneously.
Responsibilities
- Handle customer inquiries and provide information about products and services.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain a high level of professionalism in all customer interactions.
- Process orders, returns, and exchanges as requested by customers.
- Document customer interactions and maintain detailed records for future reference.
- Collaborate with team members and other departments to enhance the customer experience.
Benefits
- Comprehensive health, dental, and vision coverage
- Paid time off, including vacation and sick leave
- Retirement savings plan with employer contributions
- Employee wellness programs and mental health support
- Professional training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
