Customer Service Specialist
About The Position
TEKsystems is currently supporting a client hiring for call center agents for their enrollment season, on-site in Montgomery County, PA. This role will be supporting clients in a call center operation with their health insurance requirements. Applicants with strong customer service skills and ability to work a flexible schedule are encouraged to apply. Description Take inbound and outbound calls regarding health benefits enrollment Help customers in a professional and courteous matter Work through multiple computer programs related to customer/patient information Support administration and data entry duties
Requirements
- Customer service/call center experience
- Administrative skills
- Ability to work in a fast paced environment
- Ability to work a flexible schedule that could include nights and weekends
Responsibilities
- Take inbound and outbound calls regarding health benefits enrollment
- Help customers in a professional and courteous matter
- Work through multiple computer programs related to customer/patient information
- Support administration and data entry duties
Benefits
- Full benefits
- 401K option
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
