Customer Service Specialist
TEKsystems•Troy, NY
12h•$17 - $19•Onsite
About The Position
Constantly checking service tickets to make sure the customer is being taken care of immediately Responding to service tickets so the customer is aware that we are taking care of their request as soon as possible Scheduling service technicians and doing the best we possibly can take care of them in one specific area daily Speaking with customers who decide to walk-in with a request and being able to handle their needs immediately Must be able to understand our products so we are able to answer any questions the customer has to the best of our abilities
Responsibilities
- Constantly checking service tickets
- Responding to service tickets
- Scheduling service technicians
- Speaking with customers
- Understand products
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- Transportation benefits
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
