Customer Service Specialist
Elevare Branding•Rochester, NY
9d•$51,000 - $55,000
About The Position
We are seeking a Customer Service Specialist who is passionate about delivering outstanding client experiences. This role is ideal for a detail-oriented professional who thrives in a fast-paced, people-centered environment and values clear communication, problem-solving, and continuous improvement. As a key point of contact, you will represent the voice of the brand while ensuring customer needs are met efficiently and professionally.
Requirements
- Strong verbal and written communication skills
- Professional demeanor with a customer-first mindset
- Excellent organizational and time-management abilities
- Ability to multitask and adapt in a dynamic environment
- Strong problem-solving and decision-making skills
- Comfortable working both independently and as part of a team
Responsibilities
- Serve as a primary point of contact for customers, providing timely and professional support
- Address inquiries, requests, and concerns with accuracy and empathy
- Maintain detailed and organized records of customer interactions
- Collaborate with internal teams to ensure smooth resolution of issues
- Uphold company standards and contribute to a positive customer experience
- Identify opportunities to improve service processes and customer satisfaction
Benefits
- Competitive salary ($51,000 – $55,000 annually)
- Career growth opportunities within a growing organization
- Professional development and skill-building support
- Collaborative and supportive work environment
- Stable, full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
