Customer Service Specialist

Premier Staffing Solution • Branford, CT

21h

About The Position

Job Description Job Requirements EDUCATION/EXPERIENCE ? High school diploma or equivalent ? One to three years of prior experience in a Contact Center and/or logistics environment preferred ? Familiarity with packaging requirements for perishable and consumable products preferred ? Background in perishables, cold chain or related field a plus ? Proficient in Microsoft Office suite and other applications as required DESIRED CHARACTERISTICS ? Strong communication, analytical, detail oriented and organizational skills ? Passion for delivering the best results for the customer ? Ability to work effectively under pressure and multitask in a fast-paced environment ? The CSS should be motivated, charismatic, have high energy, a sense of service, responsibility and a willingness to learn and train on a dynamic business model ? Ability to solve practical problems and deal with a variety of concrete variables in areas where only limited standardization exists. Excellent conflict resolution skills. PHYSICAL REQUIREMENTS ? Prolonged periods of sitting at a desk and working on a computer ? Must be able to lift 15 pounds at times BENEFITS ? Paid Time Off ? Tuition Reimbursement ? Medical, dental, vision ? Paid parental leave ? STD, LTD, Life Insurance

Requirements

• High school diploma or equivalent
• One to three years of prior experience in a Contact Center and/or logistics environment preferred
• Familiarity with packaging requirements for perishable and consumable products preferred
• Proficient in Microsoft Office suite and other applications as required
• Strong communication, analytical, detail oriented and organizational skills
• Passion for delivering the best results for the customer
• Ability to work effectively under pressure and multitask in a fast-paced environment
• The CSS should be motivated, charismatic, have high energy, a sense of service, responsibility and a willingness to learn and train on a dynamic business model
• Ability to solve practical problems and deal with a variety of concrete variables in areas where only limited standardization exists.
• Excellent conflict resolution skills.
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times

Nice To Haves

• Background in perishables, cold chain or related field a plus

Benefits

• Paid Time Off
• Tuition Reimbursement
• Medical, dental, vision
• Paid parental leave
• STD, LTD, Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED