Customer Service Specialist
Alphabe Insight Inc•Louisville, KY
1d•$51,000 - $55,000•Onsite
About The Position
We are seeking a motivated and detail-oriented Customer Service Specialist to join our team in Louisville, KY. In this role, you will serve as a key point of contact for clients, ensuring high-quality service, effective communication, and seamless support across customer interactions. This position is ideal for individuals who are passionate about problem-solving, collaboration, and delivering excellence.
Requirements
- Strong communication and interpersonal skills
- Excellent problem-solving and organizational abilities
- Professional demeanor with a customer-focused mindset
- Ability to multitask and manage priorities effectively
- Comfortable working in a fast-paced, team-oriented environment
- Strong attention to detail and follow-through
Responsibilities
- Act as the primary contact for customer inquiries, providing timely and professional assistance
- Resolve client concerns efficiently while maintaining a positive brand experience
- Maintain accurate records of customer interactions and feedback
- Collaborate with internal teams to ensure consistent service delivery
- Identify opportunities to improve customer satisfaction and service processes
- Uphold company standards, policies, and values in all interactions
Benefits
- Competitive salary ranging from $51,000 to $55,000
- Growth opportunities within a dynamic and expanding company
- Supportive and professional work environment
- Ongoing skill development and training
- Stable full-time position with long-term career potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
