Customer Service Sales Support

Knapp Inc•Kennesaw, GA

10h•Hybrid

About The Position

KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple. One of the KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions. The primary function of the CS Inside Sales Specialist is to support Account Managers in their efforts to sell Knapp services to existing customers in their assigned markets.

Requirements

BS/BA degree with minimum 2 years sales experience
Knowledge/proficiency of Microsoft Office Suite and customer relationship management technology
Knowledge/proficiency of SAP
Ability to think creatively, plan, organize, set goals, and execute strategically
Detail-oriented with ability to multi-task
Excellent communication skills
Strong relationship building, interpersonal, and internal/external networking skills
Entrepreneurial self-starter with hands-on approach
Authorized to work in U.S.
Passport or ability to obtain a passport
Domestic and international travel is required up to 5-10%
Physical requirements: sitting for long periods of time, standing, walking, speaking, visual acuity, finger dexterity, listening, reaching at arm’s length, and lifting up to 25 pounds
Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Nice To Haves

Technical background in material handling, logistics, supply chain, or order fulfillment preferred

Responsibilities

Support Account Managers as required to sell Knapp services and/or solutions to existing customers
Work collaboratively with assigned Knapp resources (engineering, purchasing, service, KAG, KSI, DFT, etc.) to identify services that meet customer’s needs and budgets
Produce detailed proposals describing Knapp’s services
Produce cost estimates for management approval
Provide support to create and give effective, accurate, and technically correct customer presentations
Comply with the most current version of the Knapp Inc. CS Sales Process

Benefits

2 remote days per week
Half day Fridays
A beautiful new, state-of-the-art, office complex in Kennesaw, GA
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering