Customer Service Representative
Bug Zero Inc•Springfield, MO
•Onsite
About The Position
At Bug Zero, a company with over 35 years of experience in protecting homes and businesses, the Customer Service Representative will be a key part of daily operations and customer experience. The company prides itself on exceptional customer service, strong relationships, and reliable pest management solutions that give clients peace of mind.
Requirements
- At least 2 years of customer service experience
- Stable work history
- Friendly, professional phone presence
- Strong organization and attention to detail
- Proficiency with MS Office, email, internet, and CRM software
- Positive, customer-focused attitude
Responsibilities
- Answering inbound calls with professionalism and care
- Scheduling and coordinating technician routes
- Assisting current and prospective clients
- Promoting Bug Zero services
- Resolving client concerns and problem-solving
- Assisting with Accounts Receivable
- Performing administrative tasks as needed
Benefits
- Competitive pay with growth incentives and sales opportunities
- Medical, dental, vision, and life insurance
- Retirement plan with company match
- Paid holidays, vacation, and personal days
- Supportive, team-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
