Customer Service Representative - Entry-Level

MS Incorporated•Carmel, IN

About The Position

We are a fast-growing event marketing and fundraising company seeking Entry-Level Customer Service Representatives for an immediate start. This is a people-focused, hands-on role perfect for individuals who enjoy engaging with the public and are looking to build a long-term career with clear advancement opportunities. In this role, you’ll gain real-world experience working at live events, fundraising campaigns, and community outreach programs, while supporting well-known nonprofit and charity organizations. Why This Entry-Level Customer Service Role Is Right for You No experience required – paid training and one-on-one mentorship provided Immediate hire with consistent full-time hours Hands-on experience in customer service, event marketing, and fundraising Work directly with recognized nonprofit and charity partners Clear career progression into leadership, event management, and account roles Fun, energetic, and team-oriented work environment

Requirements

Outgoing personality and comfort interacting with the public
Strong communication and interpersonal skills
Positive attitude; coachable and eager to learn
Team-oriented with a strong work ethic
Reliable, professional, and available for an immediate start

Nice To Haves

Backgrounds in retail, hospitality, sales, or customer service are a plus (not required)

Responsibilities

Engage and interact with attendees at live events, brand activations, and community outreach events
Deliver friendly, professional customer service to guests and donors
Communicate campaign goals and fundraising information clearly and confidently
Assist with event setup, breakdown, and on-site coordination
Build and maintain strong relationships with community members and supporters
Represent clients and nonprofits with a positive, high-energy attitude