(CSR) Customer Service Representative - Entry Level

Thegemusa•Portsmouth, VA

9h•Onsite

About The Position

We are hiring a Customer Service Representatives (CSR) to support client programs at local events, community activations, and outreach initiatives. This is a perfect opportunity for individuals who enjoy face-to-face interaction, creating positive experiences, and representing programs in a professional and approachable way. Why Join Us? No experience required – full training and ongoing support provided. Gain hands-on experience in events, marketing, and community engagement. Work in a team-oriented, supportive environment. Opportunities to develop communication, public relations, and customer service skills. Position Overview As a CSR, you will serve as the primary point of contact for attendees at events and outreach activities. You will share information, answer questions, and ensure a positive experience for every individual you interact with.

Requirements

Customer service experience is helpful but not required.
Strong verbal and written English communication skills; bilingual skills are a plus.
Comfortable engaging with diverse groups of people.
Able to manage tasks independently and stay organized in a dynamic event setting.
Positive attitude, professional demeanor, and reliability.
Must be at least 18 years old and legally authorized to work in the U.S.

Responsibilities

Represent assigned client programs at community events and outreach initiatives.
Engage attendees in a friendly, professional, and approachable manner.
Provide accurate information about services, programs, and initiatives.
Respond to questions and direct individuals as needed.
Follow established guidelines and responsibilities provided during training.