CUSTOMER SERVICE REPRESENTATIVE FULL TIME, DAYSHIFT ON-SITE
About The Position
We're looking for a Customer Service Representative who takes pride in delivering excellent service and representing our company with professionalism. If you're dependable, detail-oriented, and enjoy helping customers, you'll thrive here. Bradley Caldwell Inc, is located in the Valmont Industrial Park, Hazleton, PA. As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force. This is a full-time, entry-level position.
Requirements
- You're reliable and take ownership of your work
- You communicate with clarity, patience, and professionalism
- You stay organized and pay attention to details
- You enjoy helping people and solving problems
- You show up - consistently and on time
- Prioritize the customer experience
- Manage multiple responsibilities with a high degree of professionalism
- Build positive relationships with our customers and sales force
- Be able to problem solve, work independently, and support other team members
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask
Responsibilities
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
