Customer Service Representative - On Site
About The Position
We are actively hiring Customer Service Representatives for an on-site position. This role offers competitive hourly pay with opportunities for performance-based bonuses. The ideal candidate will have flexible availability, including weekends and some nights. Key responsibilities include assisting customers with scheduling appointments, answering questions about services, troubleshooting basic issues, and collaborating with technicians to ensure high levels of customer satisfaction and technical correctness. Strong communication skills, a pleasant phone demeanor, and the ability to utilize various communication tools (phone, cell phone, text, email, internet) at a high level are essential. Candidates must also be motivated to work independently and multi-task. No prior experience is required, as comprehensive training will be provided to ensure success.
Requirements
- Flexible availability including weekends and some nights
- Strong communication skills, including a pleasant phone demeanor
- Ability to utilize phone, cell phone, text, email and internet at a high level of expertise
- Motivated to work independently and multi-task
Responsibilities
- Assist customers with scheduling appointments, answering questions about services, and troubleshooting basic issues
- Work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job
Benefits
- Competitive pay
- Opportunities for bonuses based on performance
- All training provided
- Flexible scheduling
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
