Customer Service Representative (Bilingual Preferred)
About The Position
Act as a liaison between customers and the company, providing essential information and managing clerical and administrative tasks for daily business functions while supporting various departments, as a Customer Service Representative Handle customer inquiries via calls and emails, ensuring timely and accurate resolution of their needs and concerns Provide assistance with special requests, utilizing specialized software to validate store orders, process orders, and take inbound calls Deliver consistent service to restaurants through ongoing training initiatives, ensuring they receive the support necessary for success Other duties as assigned
Requirements
- High School Diploma or General Education Degree (GED) with 1 to 2 plus years of related experience
- Bilingual (English / Spanish) skills preferred
Nice To Haves
- Bachelor’s Degree
Responsibilities
- Act as a liaison between customers and the company
- Provide essential information
- Manage clerical and administrative tasks for daily business functions while supporting various departments
- Handle customer inquiries via calls and emails
- Ensure timely and accurate resolution of customer needs and concerns
- Provide assistance with special requests
- Utilize specialized software to validate store orders, process orders, and take inbound calls
- Deliver consistent service to restaurants through ongoing training initiatives
- Other duties as assigned
Benefits
- Medical
- Dental
- Vision coverage
- Paid Time Off
- Retirement Benefits
- complimentary Health Screenings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
