Inbound Customer Service Representative (Bilingual Preferred)
About The Position
Mid-Atlantic Finance is seeking motivated and reliable Customer Service Representatives to join our fast-paced Houston office. We are open to candidates from customer-facing backgrounds including Retail, Food Service, Hospitality, and Call Centers. Collections experience is helpful but not required. What We Offer: Weekly pay, every Friday Monthly incentive and bonus programs 401(K) Retirement Plan with employer match Medical/Dental/Vision insurance Paid Time Off accruing from date of hire Work/life balance schedule Business-casual work environment Team events, contests, office activities Employee referral bonus program
Requirements
- Strong communication and interpersonal skills
- Dependable and punctual
- Excellent attention to detail
- Goal-oriented and motivated mindset
- Proficient with Microsoft applications
Nice To Haves
- Bilingual Spanish/English preferred, not required
Responsibilities
- Handle inbound and outbound customer calls with professionalism and a positive attitude
- Maintain strong customer relationships while collecting payments on past-due accounts
- Negotiate payment solutions that benefit both the customer and the company
- Perform account maintenance and accurately document customer interactions
Benefits
- Weekly pay, every Friday
- Monthly incentive and bonus programs
- 401(K) Retirement Plan with employer match
- Medical/Dental/Vision insurance
- Paid Time Off accruing from date of hire
- Work/life balance schedule
- Business-casual work environment
- Team events, contests, office activities
- Employee referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
