CUSTOMER SERVICE REPRESENTATIVE

Stockman Bank of Montana • Manhattan, MT

7h

About The Position

This position is the Office’s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities.

Requirements

• Strong commitment to providing exceptional customer service.
• High School diploma or equivalency.
• Ten key proficiency.
• Previous computer experience.

Nice To Haves

• Previous Bank Operations knowledge and skills.
• 1-2 years previous financial institution/customer service experience
• Previous experience using ITI Teller Platform.

Responsibilities

• Maintain an extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank by studying product information, bulletins, regulations and updates.
• Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs.
• Spot sales opportunities and cross-sell other Bank services as they arise.
• Refer potential clients to the Investment Center.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees