Customer Service Representative - Entry Level

GIG AlexandriaSpringfield, VA
5d

About The Position

We are a fast-growing event marketing and fundraising company dedicated to creating unforgettable experiences while driving positive community impact . Partnering with top nonprofit and charity organizations , we deliver engaging campaigns, live events, and meaningful outreach programs. We’re looking for motivated, outgoing, and people-focused individuals to join our team immediately. Position Overview As an Entry-Level Customer Service Representative , you will be the face of our company at live events, brand activations, and community programs. This hands-on role is perfect for individuals who: Love interacting with the public Want real-world experience in customer service, event marketing, and fundraising Are eager to grow into leadership and specialized positions No prior experience is required – we provide paid training, mentorship, and on-the-job event experience to help you launch a successful career.

Requirements

  • Outgoing, personable, and comfortable engaging with the public
  • Strong communicators with excellent interpersonal skills
  • Positive, coachable, and eager to learn new skills
  • Team-oriented with a strong work ethic
  • Reliable, professional, and available for an immediate start

Nice To Haves

  • Experience in retail, hospitality, sales, or customer service is a plus but not required

Responsibilities

  • Engage attendees, donors, and participants at live events, brand activations, and community outreach programs
  • Deliver friendly, professional, and approachable customer service
  • Share information about fundraising campaigns and events , confidently answering questions
  • Assist with event setup, breakdown, logistics, and on-site support
  • Build strong, positive relationships with community members, supporters, and partners
  • Maintain a high-energy, welcoming, and professional presence at all events

Benefits

  • Immediate hire with full-time hours
  • Paid training and ongoing professional mentorship
  • Competitive weekly pay plus performance-based bonuses
  • Comprehensive benefits including Medical, Dental, and Vision
  • Clear career advancement into leadership, event management, and account-level roles
  • A fun, supportive, and team-driven work environment
  • Opportunities to work with well-known nonprofit and charity partners
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