Customer Service Representative - Part Time
About The Position
Knowledge in manufactured home parts, service and bilingual a plus. Interviews customers, gather information, and record interview information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Talks with customers by phone to go over the customer list. Review retailer checkout sheets for items wrong with home when it arrives at the lot. Guide contractors working for their plant. Enter service orders into the service system. Assign correct parts to each item on service order. File completed work orders.
Requirements
- Must have strong attention to detail
- Must have strong computer skills
- Must be able to lift up to 20lbs.
- Must provide a high level of customer service
- Must have strong communication skills both internal (Champion) and external (Customers)
- Must have a great work ethic
- Must live the Champion Operating Principles
- Must have working knowledge of Microsoft Office
- Background check and Drug Screen are required
Nice To Haves
- Previous experience in manufactured/modular housing desired
- Knowledge in manufactured home parts, service and bilingual a plus.
Responsibilities
- Talks with customers by phone to go over the customer list.
- Review retailer checkout sheets for items wrong with home when it arrives at the lot.
- Guide contractors working for their plant.
- Enter service orders into the service system.
- Assign correct parts to each item on service order.
- File completed work orders.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
