Customer Service Representative - Pharmacy

TEKsystems • Woolwich Township, NJ

8d • $18 - $20 • Hybrid

About The Position

Join a compassionate customer care team supporting pet patients and their families. You’ll handle multi‑channel communication, navigate patient/prescriber profiles, and collaborate with pharmacy and fulfillment teams while maintaining a positive, professional approach.

Requirements

• Strong communication and customer service skills
• Comfort with admin tasks and data entry
• Willingness to obtain a NJ Pharmacy Technician license
• Ability to train fully on‑site and transition to hybrid

Responsibilities

• Deliver empathetic, patient‑focused service across phone, email, SMS, chat, and mail
• Navigate customer and prescriber profiles across multiple systems
• Adapt quickly to varied customer interactions
• Work both independently and collaboratively with pharmacy and fulfillment teams
• Maintain professionalism and accuracy in a fast‑paced environment

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees