Customer Service Representative - Entry Level - Immediate Hire

Thegemusa • Virginia Beach, VA

1d • Onsite

About The Position

We are a rapidly expanding marketing and customer acquisition agency hiring a full-time Entry Level Customer Service Representative (CSR) to join our growing team. This is an entry-level opportunity with paid training, perfect for recent graduates or individuals transitioning from retail, hospitality, restaurant, or sales roles. No prior experience is required—we provide hands-on training and a clear path for career advancement into leadership and management positions. In this role, you will work directly with customers, support marketing campaigns, and help deliver a seamless customer experience for nationally recognized brands.

Requirements

• Entry-level candidates encouraged to apply (0–3 years experience)
• Strong communication and interpersonal skills
• Outgoing, approachable, and comfortable working with people
• Detail-oriented with strong organizational and time management skills
• Ability to multitask and adapt in a fast-paced environment
• Goal-oriented with a strong work ethic
• Must be authorized to work in the U.S.

Nice To Haves

• Background in customer service, retail, hospitality, restaurant, or sales preferred
• Motivated, ambitious, and career-driven individuals
• Strong relationship-building and people skills
• Positive attitude with a team-oriented mindset
• Resilient, coachable, and eager to learn
• Interest in customer service, marketing, or sales career paths

Responsibilities

• Provide exceptional customer service to new and existing customers
• Handle customer inquiries, transactions, and account support with accuracy
• Represent client brands and communicate products and services clearly
• Assist with marketing campaigns and promotional sales initiatives
• Build strong customer relationships and enhance the overall customer experience
• Identify upselling and cross-selling opportunities and refer to sales teams
• Maintain accurate records and ensure data quality and compliance
• Collaborate with marketing associates, product specialists, and internal teams
• Participate in training sessions, team meetings, and team-building activities

Benefits

• Paid training and ongoing professional development
• Fast-track career advancement into leadership and management roles
• Competitive pay with bonuses and performance-based incentives
• Full-time, stable position
• Supportive, team-oriented work environment
• Hands-on experience in marketing, sales, and client relations
• Team outings, networking events, and company activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed