Midas Auto Service Customer Service Representative
About The Position
We are looking for Customer Service Representatives to maintain excellent customer relations during the reception and delivery of vehicles being repaired as well as assist with various functions of our business throughout the day. As a Midas Customer Service Representative you will be a vital part of our operations of the shop with some duties to include: Deliver exceptional customer service while listening to and consulting with customers. Recording customer concerns, services requested, and verifying customer information. Promoting shop service specials and programs. Deliver and cash out repairs after completion. Keeping in tune with our company vision, purpose, and core values. Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas. Assist management with many other changing daily tasks. At Midas, we are dedicated to providing quality service to our customers' vehicles, As a representative of our business, you will be responsible for providing a positive experience to our customers in a fast paced and fun working environment. Midas of Watertown is locally owned and operated. We strive to provide a welcoming and fun working environment. Job qualifications: Excellent customer service disposition Good communication skills Organizational skills Motivated and teamwork minded Ability to work a flexible retail schedule including weekends, evenings Ability to perform in a fast paced environment. Basic computer knowledge with the and open to learning. Midas locations are independently owned and operated by franchisees. Your application will be directed to the Midas franchise location that you applied to and all hiring and employment decisions will be made the that locations' management team. Midas is an equal opportunity employer with a strict policy against any form of discrimination. Mid Compensation: $25,000.00 - $38,000.00 per year Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. www.midas.com
Requirements
- Excellent customer service disposition
- Good communication skills
- Organizational skills
- Motivated and teamwork minded
- Ability to work a flexible retail schedule including weekends, evenings
- Ability to perform in a fast paced environment.
- Basic computer knowledge with the and open to learning.
Responsibilities
- Deliver exceptional customer service while listening to and consulting with customers.
- Recording customer concerns, services requested, and verifying customer information.
- Promoting shop service specials and programs.
- Deliver and cash out repairs after completion.
- Keeping in tune with our company vision, purpose, and core values.
- Positively affect overall cleanliness and organization of the facility regarding the lobby, waiting and customer areas.
- Assist management with many other changing daily tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
