Customer Service Representative – Entry Level

RVA•Richmond, VA

About The Position

We are a rapidly growing event marketing and fundraising organization currently hiring Entry-Level Customer Service Representatives for immediate hire. This is a people-focused, entry-level position ideal for individuals who enjoy public interaction and are seeking long-term career growth in customer service, event marketing, fundraising, or community outreach. In this role, you’ll gain hands-on experience supporting live events, promotional campaigns, and outreach initiatives while working directly with nonprofit and charity partners. Why This Entry-Level Opportunity Is Right for You: No experience required — paid training and ongoing mentorship provided Immediate start with full-time hours available Hands-on experience in customer service, event marketing, and fundraising Direct involvement with recognized nonprofit and charity organizations Clear career advancement paths into leadership, event management, and account-level roles Supportive, fun, and team-driven company culture

Requirements

Outgoing and comfortable interacting with the public
Strong communicators with excellent interpersonal and customer service skills
Positive, coachable, and eager to learn
Team-oriented with a strong work ethic
Reliable, professional, and available for an immediate start

Nice To Haves

Backgrounds in retail, hospitality, sales, or customer service are a plus, but not required

Responsibilities

Engage attendees at live events, brand activations, and community outreach programs
Deliver friendly, professional customer service to guests, donors, and participants
Communicate fundraising goals and campaign details while confidently answering questions
Assist with event setup, breakdown, logistics, and on-site coordination
Build strong relationships with community members, supporters, and partner organizations
Maintain a positive, high-energy atmosphere at all events