Urgent! Customer Service Role – Harrisburg, PA | $19/hr

TEKsystems•Harrisburg, PA

1d•Onsite

About The Position

This is an urgent hire for a Customer Service Representative located in Harrisburg, PA, offering a pay rate of $19/hour. The schedule is Monday-Friday, day shifts. This is a contract, fully onsite, entry-level position. The role involves answering inbound customer calls, assisting with applications and payments, documenting customer concerns, updating account details, performing data entry, handling account maintenance (changes, adjustments, statement requests), explaining terms, conditions, and policies, preparing daily activity and cash-out reports, and proactively addressing customer requests with professionalism. The position is anticipated to close on May 6, 2026.

Requirements

Proficient data entry and computer literacy
Positive demeanor and strong communication skills
Customer service experience
Strong attendance record
Reliable transportation or ability to commute via bus route
High School Diploma or GED (proof required for onboarding)
Microsoft Office
Data Entry
Call Center
Customer Support

Nice To Haves

Call center experience (preferred, not required)

Responsibilities

Answer inbound calls from customers regarding account information and services
Assist potential customers with applications and process payments via phone
Document customer concerns, update account details, and perform data entry
Handle account maintenance including changes, adjustments, and statement requests
Explain terms, conditions, and policies clearly to customers
Prepare daily activity and cash-out reports
Proactively address customer requests with professionalism