REMOTE Customer Service Representative

TEKsystems • Enfield, CT

2d • $20 - $21 • Remote

About The Position

We are looking for enthusiastic and detail-oriented Remote Customer Service Representatives to join their growing team. This is a fantastic opportunity for individuals passionate about helping others, especially those with experience in customer service within the financial services or healthcare industries.

Requirements

• A candidate that has strong customer service experience in a financial services industry is desired.
• 2-3+ years of customer service experience either over the phones or face to face
• In lieu of CSR experience, they would also consider candidates with a Bachelor's degree
• Type 7,000+ KPH

Responsibilities

• Provide exceptional customer service via phone and digital channels
• Accurately input data while engaging with customers
• Address inquiries related to insurance, claims, billing, and healthcare services
• Maintain strong performance in a fast-paced call center environment
• Meet attendance and call metric expectations
• Collaborate with team members and contribute to a positive, supportive culture

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level