Customer Service Representative

Packard Culligan Water • Minnetonka, MN

2h • Onsite

About The Position

Join our team at Culligan Water in Minnetonka, where our employees don't just provide service; they build lasting customer relationships and deliver exceptional experiences. Culligan of Minnetonka is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers. This role is for a positive and adaptable individual who excels in multitasking and thrives in a dynamic work environment.

Requirements

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Collaborative team player with a friendly demeanor.
• Subject to a pre-employment background check.
• Subject to drug screening offer of employment.
• High school diploma or equivalent is required.

Responsibilities

• Effectively communicate our products and services to customers.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, and assist with collections.
• Efficiently schedule deliveries and service appointments.

Benefits

• $0 deductible medical insurance with affordable premiums.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi-annual employee incentives.
• 401k with employer match.
• Monday-Friday 8AM-4:30PM schedule for work-life balance.
• 7 paid Holidays.
• Competitive PTO package.
• Other employee benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees