Customer Service Representative

Packard Culligan WaterMinnetonka, MN
Onsite

About The Position

Join our team at Culligan Water in Minnetonka, where our employees don't just provide service; they build lasting customer relationships and deliver exceptional experiences. Culligan of Minnetonka is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers. This role is for a positive and adaptable individual who excels in multitasking and thrives in a dynamic work environment.

Requirements

  • Strong communication skills, both verbal and written.
  • Quick problem-solving abilities for addressing unique customer needs.
  • Meticulous attention to detail to ensure accuracy.
  • Willingness to become a water treatment expert through training.
  • Proficiency in Microsoft Office, data entry, and documentation.
  • Collaborative team player with a friendly demeanor.
  • Subject to a pre-employment background check.
  • Subject to drug screening offer of employment.
  • High school diploma or equivalent is required.

Responsibilities

  • Effectively communicate our products and services to customers.
  • Address general water quality concerns and inquiries.
  • Handle payments, invoices, and assist with collections.
  • Efficiently schedule deliveries and service appointments.

Benefits

  • $0 deductible medical insurance with affordable premiums.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Career growth opportunities through training and development.
  • Competitive base pay, commission, and bi-annual employee incentives.
  • 401k with employer match.
  • Monday-Friday 8AM-4:30PM schedule for work-life balance.
  • 7 paid Holidays.
  • Competitive PTO package.
  • Other employee benefits.
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