Customer Service Representative (remote)

Traveling with Mchaila • Reston, VA

6h • Remote

About The Position

Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish.
This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes.

Requirements

• Strong written and verbal communication skills
• Customer service, administrative, or client support experience (preferred but not required)
• Comfortable working independently in a remote environment
• Detail-oriented, dependable, and organized
• Tech-comfortable and confident navigating online systems
• Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Nice To Haves

• Customer service, administrative, or client support experience (preferred but not required)

Responsibilities

• Respond to client inquiries in a timely and professional manner
• Provide accurate information and clear guidance
• Assist with scheduling, confirmations, and service updates
• Maintain organized records of client communications
• Monitor follow-ups to ensure a seamless client experience
• Escalate or resolve issues efficiently when needed

Benefits

• 100% remote flexibility
• Structured onboarding and ongoing training
• Clear processes and tools for success
• Growth opportunities within a supportive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed