Customer Service Representative

Security Finance•Marshfield, MO

4d•Onsite

About The Position

The Customer Service Representative is the first point of contact for customers, providing assistance with financial needs both over the phone and in-person. This role is crucial for making a positive, lasting impact on individuals. The company offers paid on-the-job training and does not require prior finance experience, focusing instead on a customer-centric attitude. Security Finance, a leader in the financial services industry since 1955, provides easy and safe installment loans and income tax preparation. The company is committed to community service through contributions to charities, local food banks, and educational institutions, and fosters employee growth and career advancement.

Requirements

Customer service experience
Customer centric attitude

Responsibilities

Provide outstanding customer service both on the phone and in-person.
Market for new and continued customer business.
Prepare and process loans and income tax returns.

Benefits

TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
Medical insurance (minimal cost to the employee)
Dental insurance
Life insurance
Short-and long-term disability
Profit sharing
401k with company matching
Paid sick time
Paid holiday time
Paid vacation time
Monthly Bonus Potential
Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story.