Customer Service Representative

Otter Tail Corporation Careers • Fergus Falls, MN

5d • $40,000 - $54,000 • Onsite

About The Position

We have an opening for a Customer Service Representative at our Customer Service Center in Fergus Falls, MN. As a company, we continue to be innovative as we modernize our energy grid, enhance customers’ experiences, and work toward a cleaner energy future. This position requires good organizational, excellent written and verbal communication, and customer service skills. Should be familiar with Microsoft Word, Excel, and related computer programs. Experience in customer service, accounting, and marketing would be beneficial. Successful applicant will provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers. We believe employment is a partnership and we expect excellence from our talented employees. To support our employees and help drive their career experience and goals. Competitive wage & benefit package. The expected base compensation for this role is $40,000 – $54,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position. Incentive plans Employee Stock Ownership options Retirement Savings Fund with employer match Health, disability and life insurance plan options Training – our employees are provided training and development opportunities each year, including education reimbursement! Career development is critical to our long-term success. Otter Tail Power employees have opportunities to participate in various leadership development programs, gain access to an a la carte online leadership course catalog, receive mentorship from current leaders and more! Mental health support from the experts at SupportLinc as well as competitive vacation and sick leave to ensure employees are at their best when they’re working. To apply, visit our careers page at www.otpco.com . Applications accepted through March 2, 2026. This role is not eligible for visa sponsorship at this time. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Requirements

• Good organizational skills
• Excellent written and verbal communication skills
• Customer service skills
• Familiar with Microsoft Word, Excel, and related computer programs

Nice To Haves

• Experience in customer service
• Experience in accounting
• Experience in marketing

Responsibilities

• Provide complete, accurate, and timely customer service and marketing service to all external and internal telephone and web customers.

Benefits

• Competitive wage & benefit package
• Incentive plans
• Employee Stock Ownership options
• Retirement Savings Fund with employer match
• Health, disability and life insurance plan options
• Training – our employees are provided training and development opportunities each year, including education reimbursement!
• Career development
• Mental health support from the experts at SupportLinc
• Competitive vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed