Customer Service Rep(03174) 316 Havendale Boulevard

Domino's FranchiseAuburndale, FL
Onsite

About The Position

This Customer Service Representative position at Domino's is designed to be a fun and engaging role, offering flexibility for individuals seeking part-time or full-time employment. Domino's emphasizes a positive work environment where team members are encouraged to be themselves and are valued for their unique contributions. The company is committed to diversity and fostering an environment where all individuals can reach their highest potential. The role provides significant career growth opportunities, with many current franchise owners having started as CSRs. Comprehensive training and support are provided to ensure new team members are well-prepared for their responsibilities, which include customer service, order taking, pizza making, and general store operations.

Requirements

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to talk and hear on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • Ability to direct activities
  • Ability to perform repetitive tasks
  • Ability to work alone and with others
  • Ability to work under stress
  • Ability to meet strict quality control standards
  • Ability to deal with people
  • Ability to analyze and compile data
  • Ability to make judgments and decisions
  • Ability to stand for most tasks
  • Ability to walk for short distances for short durations
  • Ability to lift bulk product deliveries up to 50 pounds
  • Ability to carry large cans weighing 3 pounds, 7 ounces
  • Ability to carry pizza sauce weighing 30 pounds
  • Ability to carry trays of pizza dough weighing approximately 12 pounds per tray
  • Ability to push trays on dollies requiring a force of up to 7.5 pounds
  • Ability to infrequently navigate stairs or climb a ladder
  • Ability to perform forward bending at the waist (pizza assembly station, front counter, stocking ingredients)
  • Ability to crouch/squat occasionally to stock shelves and clean low areas
  • Ability to reach continuously (up, down and forward)
  • Essential eye-hand coordination
  • Frequent and forceful use of forearms and wrists for shaping pizza dough

Responsibilities

  • Demonstrating a friendly, positive attitude and great customer service skills
  • Taking orders over the phone and in person
  • Dealing with customer concerns
  • Cash handling
  • Upselling
  • Making Domino’s high quality pizzas
  • Food and portion control
  • Hygiene and food safety
  • Food preparation
  • General cleaning duties
  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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