Customer Service Representative - Urinalysis (34-70)
About The Position
This position will be focused on collecting MALE client urinalysis. Responsible for the collection, organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract. This position requires collection of UAs from Male patients as ordered under the contract, documentation of all UAs collected, close communication with the Care Team and USPO Officers, management of supplies, ensuring adherence to contract requirements. Will also perform front office duties, including greeting, registering patients, answering phones, scheduling appointments, collection and verification of demographic and insurance information, collection of payments, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients.
Requirements
- High school diploma or equivalent
- Minimum of one year in a clerical position
- Must pass a criminal background check
- Maintain a current driver’s license
- Maintain current automobile insurance
- Maintain a clean driving record
Nice To Haves
- Medical office experience in appointment scheduling and extensive public contact work, specifically through telephones
- Bilingual English/Spanish
Responsibilities
- Collecting MALE client urinalysis
- Organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract
- Collection of UAs from Male patients as ordered under the contract
- Documentation of all UAs collected
- Close communication with the Care Team and USPO Officers
- Management of supplies
- Ensuring adherence to contract requirements
- Performing front office duties, including greeting, registering patients, answering phones, scheduling appointments
- Collection and verification of demographic and insurance information
- Collection of payments
- Performing basic clerical duties in overall daily support of clinic functions and staff
- Ensuring that the front office environment is respectful and supportive to patients
Benefits
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
