Customer Service Representative Trainee

The Heritage Group • Niskayuna, NY

13d

About The Position

We're looking for an Insurance Customer Service Representative Trainee to help our busy team! Applicants should have excellent organizational skills and come to work every day with a can-do, problem-solving attitude. Does this sound like a job you’ll love? If so, apply today!

Requirements

• Solid computer skills, including basic word-processing and Microsoft Excel
• High school diploma or GED required
• Proven track record of strong organizational skills, problem-solving skills, and communication skills, both written and verbal

Nice To Haves

• Associate’s Degree in business administration or related field preferred

Responsibilities

• Complete administrative tasks, such as DocuSign, auto ID cards, Certificates of insurance, and other clerical duties requested by team members and management.
• Input current customer information into the database regularly, so it is readily available
• Adjust to the needs of the company and help other insurance team members when necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED