Customer Service Representative, Medical Store

Norco, Inc. • Renton, WA

1d • Onsite

About The Position

Norco is currently seeking an individual to fill our Customer Service
Representative position. The Customer Service Representative is responsible for
serving walk-in customers and phone-in customers. Other responsibilities
include, but are not limited to:

Requirements

• High school graduate or equivalent
• Excellent customer service skills
• Excellent verbal communication skills, especially over the telephone
• Ability to work with diverse clientele
• Ability to occasionally lift and/or carry objects weighing up to 100 lbs.
• Ability to sit, stand and walk for extended periods of time
• Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position

Responsibilities

• Greet customers in a professional and enthusiastic way
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Efficiently assess customer needs for product or services
• Educates patients/clients on medical products and services
• Fit and sell medical products and services to customers
• Process customer orders and accurately input customer orders into the computer
• Keep showroom stocked, clean, organized and presentable
• Perform other tasks as assigned or necessary

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco 
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED