Customer Service Representative II, Dental Services
About The Position
ChristianaCare is hiring a Customer Service Specialist/Call Center Representative for our Dental Practice in Wilmington, DE. You would be responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner. Greeting/assisting patient and visitors in the same manner as receptionist. The ideal candidate will have prior dental experience as well as the ability to stay organized in a fast-paced environment. Prior customer service is preferred. Dentistry Services | ChristianaCare Schedule: Monday-Friday, 7:45am - 4:15p No Holidays or Weekends Compensation and Benefits: Full Medical, Dental, Vision, Life Insurance, etc. Two retirement planning offerings, including 403(b) with company contributions. Generous paid time off with annual roll-over and opportunities to cash out. 12 weeks paid parental leave Tuition assistance Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more! Qualifications: High school Diploma or equivalent required Associates Degree preferred Two years customer service experience, call center experience preferred An equivalent combination of education and experience may be substituted. Please attach updated resume with application. #LI-EH1 Hourly Pay Range: $19.10 - $27.69 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 2, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Requirements
- High school Diploma or equivalent required
- Two years customer service experience, call center experience preferred
- An equivalent combination of education and experience may be substituted
- Please attach updated resume with application
Nice To Haves
- Associates Degree preferred
- prior dental experience
- ability to stay organized in a fast-paced environment
- Prior customer service
Responsibilities
- receiving incoming telephone calls in a prompt, courteous, and professional manner
- Greeting/assisting patient and visitors in the same manner as receptionist
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
- health insurance
- paid time off
- retirement
- an employee assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
