CUSTOMER SERVICE REPRESENTATIVE II

OHIO VALLEY BANK • Barboursville, WV

5d • $16 • Onsite

About The Position

Accept cash items from customers for deposits. Handle withdrawals from and deposits to savings and checking accounts. Take loan payments. Maintain a running account of all transactions. Job requires extensive on-the-job training for proficiency. Responsible for cross-selling other company products and maintaining quality relationships between OVB and the customers.

Requirements

• Detail oriented
• Good telephone skills
• Excellent customer service skills
• Ability to maintain considerable tact with difficult and/or irate customers, yet remain personable
• Fast, efficient worker
• Ability to work efficiently under pressure
• Ability to project good judgment with moderate supervision
• Basic PC skills
• Ability to maintain accuracy and confidentiality
• Ability to work overtime or extended hours when necessary

Responsibilities

• Accept cash items from customers for deposits.
• Handle withdrawals from and deposits to savings and checking accounts.
• Take loan payments.
• Maintain a running account of all transactions.
• Cross-selling other company products
• Maintaining quality relationships between OVB and the customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees