Customer Service Representative I
George's•Springdale, AR
11d
About The Position
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY: The Customer Service Representative l will be responsible for customer service and sales support for distributor, retail, and national account customers. This position assists customers with orders, enters orders accurately and timely and assists with billing items.
Requirements
- High school diploma
- Experience in ordering and sales invoice systems
- Intermediate Microsoft Office skills, specifically Outlook and Excel
Nice To Haves
- Poultry experience
Responsibilities
- Request and monitor customer orders, key orders into order entry system and adhere to departmental guidelines.
- Assist credit department with resolving credit and payment information issues.
- Analyze daily inventory levels to determine product shortages, overages and needs.
- Assist sales in price list development and pricing communication to customers.
- Assist sales in invoice deduction resolution.
- Collaborate with production coordinators regarding product availability and customer needs.
- Assist with traffic with full truck utilization, disposition of product and appointment scheduling.
- Assist plant in resolving carryovers.
- Utilize daily reports to resolve backlog orders, verify billing accuracy and communicate shortages.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
