Customer Service Representative - Data Information Processor - US Remote
About The Position
We are a leader in the Repossession industry. We are seeking a detail oriented, driven Customer Service Processor to join our team. This position involves administrating over acceptance of assignments from client/lenders, along with processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while you to manage a high call volume. High multi-tasking environment Work within multiple systems Utilize client/lender databases, if applies, to execute specific lender requirements. Work in upwards of 15 different tabs between multiple screens Excellent customer service skills Ability to work independently as well as within a team Excellent communication skills Process release of vehicles, and track auction pick ups Follow through and ownership of work to completion required. Previous collection, repossession or automotive industry experience preferred Microsoft Office and Google Suite product experience 40 wpm minimum Must be able to handle multitasking on a computer with multiple screens This position is a remote position and candidates can be located anywhere in the US. It is preferred that candidate have previously worked in a remote environment. Possible need to by hybrid at feature time
Requirements
- Minimum 2 years of customer service experience
- Legal authorization to work in the U.S. indefinitely is required.
- Employer work permit sponsorship is not available for this position.
Nice To Haves
- Previous collection, repossession or automotive industry experience preferred
- Microsoft Office and Google Suite product experience
- 40 wpm minimum
- Must be able to handle multitasking on a computer with multiple screens
- It is preferred that candidate have previously worked in a remote environment.
Responsibilities
- Administrating over acceptance of assignments from client/lenders
- Processing the assignments
- Processing the completion of services
- Release of lender asset, upon execution of service
- Processing client/agent requests while you to manage a high call volume
- Work within multiple systems
- Utilize client/lender databases, if applies, to execute specific lender requirements
- Work in upwards of 15 different tabs between multiple screens
- Process release of vehicles, and track auction pick ups
- Follow through and ownership of work to completion required.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
