Customer Service Representative (Accounts and Billing) - Sequoyah State Park Lodge

State of Oklahoma • Hulbert, OK

3d • $15 - $15

About The Position

This is a customer service position works closely with Lodge Management and is assigned responsibilities related to billing, purchasing and assisting group sales. Sequoyah Lodge is located in Sequoyah State Park with 150 lodging accommodations: 104 Lodge Rooms & Suites, 44 Duplex & Quadplex Cottage Units, a Lakehouse Cottage that sleeps 14, and a Bunkhouse that sleeps 38.

Requirements

• Knowledge of methods and procedures concerning public contact; telephone procedures; organizational skills, basic accounting, cash handling, and arithmetic
• Skill in communicating effectively, both orally and in writing
• Skill in operating personal computers, including Microsoft Excel.
• One (1) year of experience in public contact work, in a customer service-related field; general office clerical work; OR an equivalent combination of education and experience.
• To operate state-owned vehicles in the performance of regularly assigned duties; a successful applicant must possess and maintain a valid Oklahoma driver’s license at the time of appointment.
• All applicants tentatively selected for this position will be required to submit a background check.

Responsibilities

• Answers telephones, takes messages, and provides information about billing, as well as lodge, park, and golf facilities
• Assists supervisors with purchase card management, gas card management for vehicles, and prepares bank deposits.
• Works closely with Sales & Events to manage folder files, direct billing, open/close accounts with regional accounting
• Cross-trains with the Park Office and Lodge Front Desk to be able to help cover as needed. The duties of the front desk include, but are not limited to: making reservations, checking in guests, parking passes, posting charges, gift shop sales and equipment rentals, general housekeeping of area, etc.
• Performs other related duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED